Effective date: January 1, 2026. Applies to insulationplattsburgh.com.
Plattsburgh Insulation ("we," "us," or "our") operates the website at insulationplattsburgh.com. This Privacy Policy explains what information we collect when you visit our site, how we use it, and what choices you have. We keep things plain and direct - no legal jargon where a plain sentence will do.
By using this website, you agree to the practices described in this policy. If you do not agree, please do not use the site.
When you fill out a contact or estimate request form on this site, we collect the information you submit - typically your name, phone number, email address, and a description of your project. We only collect what you voluntarily provide.
Like most websites, ours may collect certain technical information automatically when you visit, including your IP address, browser type, operating system, referring URL, and pages viewed. This data is collected through standard server logs and analytics tools.
This website may use cookies - small text files stored on your device - to help the site function, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.
We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our website. These services collect information such as pages visited, time spent on pages, and general geographic location derived from your IP address. This data is aggregated and does not identify you personally. These third parties have their own privacy policies governing how they use information collected on our behalf.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information in limited circumstances:
We retain personal information you submit through our forms for as long as it is needed to fulfill the purpose for which it was collected - typically the duration of our business relationship with you and a reasonable period afterward for recordkeeping. Anonymous analytics data may be retained longer in aggregated form. You may request deletion of your information at any time (see Section 7 below).
We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or loss. However, no method of data transmission or storage over the internet is completely secure. We cannot guarantee absolute security and encourage you to avoid sharing sensitive personal information (such as financial account numbers) through website contact forms.
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
To exercise any of these rights, contact us at hi@insulationplattsburgh.com. We will respond within a reasonable timeframe.
Our website may contain links to third-party websites. These sites have their own privacy policies and we have no responsibility for their content or practices. Clicking a link to a third-party site takes you outside of insulationplattsburgh.com and this Privacy Policy no longer applies.
This website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please reach out:
Plattsburgh Insulation
13 Pleasant St, Plattsburgh, NY 12901